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A panel at the Restaurant Franchising and Innovation Summit highlighted the importance of balancing technology with human interaction in hiring and retaining restaurant staff, emphasizing the need for personalized onboarding and diverse training methods. Mountain Mike's Pizza took home the top honor at Pizza Marketplac
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News
Taco Bell launches 2016 Decades Menu with fan-favorite items
3+ week, 4+ day ago (170+ words) Taco Bell is taking customers back to 2016 with the return of four fan-favorite menu items and several retro brand collaborations, according to a press release. Beginning Aug. 20, the chain will bring back the Naked Chicken Chalupa, Meximelt, Beefy Crunch Burrito…...
Del Taco introduces All-American Burgertaco, expands specialty beverage line
1+ mon, 5+ day ago (141+ words) Del Taco is combining two of its most popular menu items with the launch of the All-American Burgertaco on Aug. 6, according to a press release. Available for a limited time, the item transforms the chain's Double Del Cheeseburger into a…...
Bankruptcy claims loom over QSR brands
1+ mon, 2+ week ago (193+ words) QSR Web Bankruptcy claims loom over QSR brands Two major franchisee bankruptcies are highlighting the financial strain facing quick-service restaurant operators in 2026, according to an article in L'Express Franchise. Superior Star, a 59-unit Hardee's franchisee, filed for Chapter 11 bankruptcy in…...
Burger King introduces new manager role, Whopper guarantee policy
1+ mon, 3+ week ago (208+ words) Burger King is launching two customer service initiatives based on feedback received during a recent listening initiative led by the company's leadership. The brand is introducing a new restaurant manager role called Your Way Champions and a Whopper Guarantee program…...
Home Run Inn selects quench to support new marketing efforts
1+ mon, 3+ week ago (336+ words) Home Run Inn Pizza is preparing for a new integrated marketing campaign as the Chicago brand looks to drive growth across both its retail and restaurant businesses, the company said in a news release. To support that effort, Home Run…...
Los Angeles suburb Culver City weighs permanent drive-thru ban, threatening proposed In-N-Out Burger
1+ mon, 4+ week ago (307+ words) Culver City, California officials are considering a permanent ban on new drive-through businesses, a decision that could halt plans for a new In-N-Out Burger in this Los Angeles suburb, according to a report by The Independent. The QSR would be…...
Dairy Queen hires Phil Crawford to lead global retail technology
2+ mon, 4+ day ago (149+ words) QSR Web Dairy Queen hires Phil Crawford to lead global retail technology International Dairy Queen Inc. has named Phil Crawford as executive vice president and chief technology officer, according to a press release. Crawford will report to the president and…...
KFC opens 60th Scotland location
2+ mon, 6+ day ago (311+ words) KFC has opened its first restaurant in Airdrie, marking the brand's 60th location in Scotland, according to a press release. The opening creates 65 new jobs in the local community, with applications still open for various team member, team leader and management…...
Jollibee expands menu with nationwide rollout of chicken nuggets
2+ mon, 1+ week ago (195+ words) QSR Web Jollibee expands menu with nationwide rollout of chicken nuggets Chicken chain Jollibee has launched Chicken Nuggets at all nationwide locations, according to a press release. The menu item is made with 100% all-white meat chicken breast. It will be…...
International Dairy Queen marks return to Puerto Rico
2+ mon, 1+ week ago (198+ words) QSR Web International Dairy Queen marks return to Puerto Rico International Dairy Queen Inc., through its subsidiary American Dairy Queen Corporation, has announced a deal to open 20 DQ Grill & Chill restaurants in Puerto Rico by 2036. International Dairy Queen last had…...