A panel at the Restaurant Franchising and Innovation Summit highlighted the importance of balancing technology with human interaction in hiring and retaining restaurant staff, emphasizing the need for personalized onboarding and diverse training methods. Mountain Mike's Pizza took home the top honor at Pizza Marketplac

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News

QSR Web
qsrweb.com > articles > why-qsrs-are-betting-on-the-sun-belt

Why QSRs are betting on the Sun Belt

4+ day, 15+ hour ago   (911+ words) Restaurant growth continues to concentrate across the Sun Belt, where population growth, development and shifting consumer demographics are creating new opportunities for restaurant chains. Here's a look at what's making the region such an attractive target for expansion. September 8, 2026 by…...

QSR Web
qsrweb.com > news > over-half-of-fast-food-workers-quit-early-when-onboarding-fails-report-finds

Over half of fast-food workers quit early when onboarding fails, report finds

2+ week, 3+ day ago   (169+ words) More than half of quick-service restaurant workers who experienced inefficient onboarding quit before they even started working independently, according to a survey from AllianceHCM. The survey polled 1,000 recent QSR employees and found 51.8% of those who felt the onboarding process was…...

QSR Web
qsrweb.com > news > churchs-texas-chicken-to-donate-100k-to-big-brothers-big-sisters

Church's Texas Chicken to donate $100K to Big Brothers Big Sisters

2+ week, 3+ day ago   (186+ words) Church's Texas Chicken and Big Brothers Big Sisters of America have a new national partnership aimed at expanding access to youth mentorship, backed by a $100,000 donation from the restaurant chain, according to a press release. Over the next year, the…...

QSR Web
qsrweb.com > news > wendys-names-former-mcdonalds-exec-tariq-hassan-as-cmo

Wendy's names former McDonald's exec Tariq Hassan as CMO

2+ week, 5+ day ago   (186+ words) Wendy's has appointed Tariq Hassan to the newly-created role of chief marketing and customer growth officer, effective immediately, according to a press release. Hassan, who previously served as senior vice president and U.S. chief marketing and customer experience officer at McDonald's,…...

QSR Web
qsrweb.com > news > new-study-reveals-revenue-gaps-from-missed-calls

New study reveals revenue gaps from missed calls

2+ week, 5+ day ago   (274+ words) Revmo, a provider of voice-enabled conversational AI for restaurants, released a comprehensive five-chapter report, "The State of Restaurant Calls 2026." Drawing from 12,091 call recordings across major restaurant segments, the report quantifies the potential revenue leaks from missed calls, operational strain on…...

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qsrweb.com > news > bounteous-deliverect-team-up-to-enhance-1st-party-digital-ordering

Bounteous, Deliverect team up to enhance 1st-party digital ordering

2+ week, 5+ day ago   (263+ words) QSR Web Bounteous, Deliverect team up to enhance 1st-party digital ordering Deliverect, a global restaurant technology company, and Bounteous, an AI services firm, are partnering to integrate their platforms, aiming to help restaurant and convenience brands deliver scalable, first-party digital…...

QSR Web
qsrweb.com > news > 3-in-4-diners-open-to-restaurant-ai-par-survey-finds

3 in 4 diners open to restaurant AI, PAR survey finds

3+ week, 2+ day ago   (174+ words) Consumer discomfort with AI in restaurants is rapidly declining, dropping from 41% in 2025 to 27% today, according to a survey from PAR Technology Corp. The "2026 Industry Report: AI on the Diner's Terms", based on a June survey of 1,000 U.S. adults, indicates that nearly…...

QSR Web
qsrweb.com > news > wendys-us-president-departs-to-lead-supply-chain-co-op

Wendy's U.S. president departs to lead supply chain co-op

3+ week, 2+ day ago   (146+ words) August 20, 2026 by Valerie Gritton Wendy's is restructuring its executive leadership to combat six consecutive quarters of declining U.S. same-store sales and a 12.5% drop in second-quarter traffic. In an Aug. 14 SEC filing, the company said Pete Suerken, president of U.S. operations, intends to…...

QSR Web
qsrweb.com > articles > the-next-generation-of-qsrs-part-4-building-the-restaurant-of-the-future

The next generation of QSRs part 4: Building the restaurant of the future

3+ week, 3+ day ago   (764+ words) The restaurant of the future will recognize that technology and hospitality are not competing priorities, and that innovation isn’t the destination — the guest is. August 19, 2026 by Valerie Gritton Editors note: This is the fourth article in our 4-part series on…...

QSR Web
qsrweb.com > articles > how-jollibee-protects-brand-culture-while-expanding-franchise-operations

How Jollibee protects brand culture while expanding franchise operations

4+ week, 1+ day ago   (460+ words) Defying the industry's rapid-growth mentality, Jollibee is executing its North American franchise expansion through a highly selective, 90-day vetting process to ensure partners align with the brand's culture and possess the operational maturity to handle its high-volume restaurants. August 14, 2026 by…...