A panel at the Restaurant Franchising and Innovation Summit highlighted the importance of balancing technology with human interaction in hiring and retaining restaurant staff, emphasizing the need for personalized onboarding and diverse training methods. Mountain Mike's Pizza took home the top honor at Pizza Marketplac

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News

QSR Web
qsrweb.com > news > pilot-deploys-156-self-order-kiosks-at-wendys-locations-2

Pilot deploys 156 self-order kiosks at Wendy’s locations

4+ day, 15+ hour ago   (159+ words) qsrweb.com Pilot deploys 156 self-order kiosks at Wendy’s locations Pilot Co. has installed 156 self-order kiosks at 78 Wendy's restaurants in its North American travel centers as part of a broader modernization of its food-ordering technology, according to a press release. The…...

QSR Web
qsrweb.com > news > new-study-reveals-revenue-gaps-from-missed-calls

New study reveals revenue gaps from missed calls

2+ week, 5+ day ago   (274+ words) Revmo, a provider of voice-enabled conversational AI for restaurants, released a comprehensive five-chapter report, "The State of Restaurant Calls 2026." Drawing from 12,091 call recordings across major restaurant segments, the report quantifies the potential revenue leaks from missed calls, operational strain on…...

Google News
qsrweb.com > news > bounteous-deliverect-team-up-to-enhance-1st-party-digital-ordering

Bounteous, Deliverect team up to enhance 1st-party digital ordering

2+ week, 5+ day ago   (263+ words) QSR Web Bounteous, Deliverect team up to enhance 1st-party digital ordering Deliverect, a global restaurant technology company, and Bounteous, an AI services firm, are partnering to integrate their platforms, aiming to help restaurant and convenience brands deliver scalable, first-party digital…...

QSR Web
qsrweb.com > news > 3-in-4-diners-open-to-restaurant-ai-par-survey-finds

3 in 4 diners open to restaurant AI, PAR survey finds

3+ week, 2+ day ago   (174+ words) Consumer discomfort with AI in restaurants is rapidly declining, dropping from 41% in 2025 to 27% today, according to a survey from PAR Technology Corp. The "2026 Industry Report: AI on the Diner's Terms", based on a June survey of 1,000 U.S. adults, indicates that nearly…...

QSR Web
qsrweb.com > news > divine-app-opens-to-everyone-bans-ai-content-partners-with-taco-bell

Divine app opens to everyone, bans AI content, partners with Taco Bell

3+ week, 3+ day ago   (262+ words) Divine, the 6-second looping video app with a mission to put creative power back in human hands, will launch Thursday, Aug. 20, according to a press release. It also has announced Taco Bell as its first brand collaboration as part of…...

QSR Web
qsrweb.com > articles > the-next-generation-of-qsrs-part-4-building-the-restaurant-of-the-future

The next generation of QSRs part 4: Building the restaurant of the future

3+ week, 3+ day ago   (764+ words) The restaurant of the future will recognize that technology and hospitality are not competing priorities, and that innovation isn’t the destination — the guest is. August 19, 2026 by Valerie Gritton Editors note: This is the fourth article in our 4-part series on…...

QSR Web
qsrweb.com > articles > qsr-closures-reveal-a-shift-from-growth-at-all-costs

QSR closures reveal a shift from growth at all costs

4+ week, 2+ day ago   (833+ words) As Wendy's closes underperforming restaurants, development data suggests the next phase of restaurant growth will be defined by stronger unit economics and smaller, smarter formats. August 13, 2026 by Valerie Gritton During the first half of 2026, an estimated 8,171 restaurant locations closed across…...

QSR Web
qsrweb.com > press-releases > miso-robotics-zignyl-adds-new-quick-service-restaurant-brands-to-its-rapidly-growing-customer-base

Miso Robotics' Zignyl Adds New Quick Service Restaurant Brands to Its Rapidly Growing Customer Base

1+ mon, 2+ day ago   (290+ words) Sbarro, Rocky Mountain Chocolate Factory, and Jersey Mike’s operators join Jamba, Auntie Anne’s Pretzels, Cinnabon, Haagen-Dazs and Which Wich Franchisees. Testing to begin this Fall on Zignyl’s combination with Miso’s Zippy product that will bring Miso’s NVIDIA-backed AI technology layer…...

QSR Web
qsrweb.com > articles > the-next-generation-of-qsrs-part-3-why-operational-excellence-is-the-modern-competitive-advantage

The next generation of QSRs part 3: Why operational excellence is the modern competitive advantage

1+ mon, 1+ week ago   (772+ words) As restaurants move beyond competing primarily on value and marketing, operational excellence is emerging as the next major battleground for growth. Major QSR brands are illustrating this shift, emphasizing execution, technology, food quality, hospitality and workforce development to drive both…...

QSR Web
qsrweb.com > news > checkers-rallys-taps-peter-busse-as-chief-development-officer

Checkers & Rally's taps Peter Busse as chief development officer

1+ mon, 1+ week ago   (291+ words) QSR Web Checkers & Rally's taps Peter Busse as chief development officer Checkers & Rally's has named Peter Busse as chief development officer to lead its franchise development strategy and support the brand's long-term expansion efforts, according to a press release. Busse…...